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From generative AI to agentic AI

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Enterprises are shifting from generative AI (gen AI) pilots to agentic AI, seeking to amplify operational gains through autonomy
and multi-tool orchestration. Over 40% of firms are now planning agentic pilots, building on gen AI foundations to de-risk their
next steps and unlock a two to three times operational ROI. Initial AI wins are funding this transition, moving from proofs of concept
(PoCs) to scaling core workloads. The primary drivers for AI adoption, innovation, customer delight, and operational
efficiency, are naturally evolving toward autonomous agents that anticipate needs and act decisively.

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